Kernel Laser Equipment Co.Ltd.
English
T:  +86-0531-8126-1975
E:aqlaser-info@anqianglaser.com
No.3 Yuhua Road,Hehualu Sub-district,Licheng District, Jinan, Shandong, China
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FAQ

  • Q What support can I expect from Kernel when I make the purchase order?

    A
    Kernel Laser have a long and proud history of delivering first class after sales support which is very highly rated by our customers.
    Each and every owner of a Laser machine is entitled to lifetime e mail and telephone technical support which is available Monday to Friday 09:00 to 17:00.
    We hold a comprehensive stock of machine parts at our facility in our agent around the world, we can usually make arrangements for you to collect from one of our service engineers when they are in your area.
    Finally, our team of highly experienced installation and service engineers are available to carry out onsite service, maintenance and breakdown repairs.
    If you value an honest and reliable approach to after sales support, Kernel Laser are here for you every step of the way.

  • Q Why cant I buy Kernel Laser machine from your website directly?

    A
    For many people, he is a new one to co2 laser and we feel a duty of responsibility to ensure that all our customers are properly informed before making a purchasing decision.
    We offer all our prospective customers impartial, honest and practical advice when considering which machine and laser power is best suited to their needs.
    We also offer free of online showing of Kernel factory where you can spend more time to get professional laser advice from our engineers.
    During our time in business we find that this approach works very well and avoids any situations where a customer has purchased a machine that isn’t right for their needs.
    So if you’re considering investing in a laser machine please give us a call for some friendly advice – we’re here to help !

  • Q Why should I buy from Kernel Laser?

    A We believe Kernel Laser offer the best value machines available in the laser market today with unparalleled technical support and after sales service. Kernel is the professional manufacture in CO2 Laser filed.
    Kernel take a responsible approach to machine safety and carry out all our CE compliance, FDA.
    Kernel offer impartial and honest, practical advice every step of the way. If we don’t have the solution to your requirements we will say so rather than try to sell you something that won’t do the job.
    Finally, we Kernel team try to be nice, reasonable people to do business with and this is reflected in the frequent positive feedback we’re given from many of our customers.

  • Q What is Kernel Laser Cutter used for?

    A Kernel CO2 laser cutters are widely used for wood, plywood, MDF, chipboard, cardboard, fabric, leather, plastic, PMMA, acrylic, paper, bamboo, ivory, rubber, EPM, depron foam, gator foam, polyethylene (PE), polyester (PES), polyurethane (PUR), carbon fibers, neoprene, textile, jeans, polyvinyl butyrale (PVB), polyvinyl chloride (PVC), beryllium oxide, polytetrafluoroethylenes (PTFE /Teflon), and any materials containing halogens (chlorine, iodine, fluorine, astatine and bromine), phenolic or epoxy resins. They are mainly used for the field working:
    1.Advertising Industry.
    Double-colored board.
    Organic glass.
    Label.
    Crystal cup.
    Warranty signed.
    2.Arts and Crafts Industry.
    Wood.
    MDF.
    Ivory.
    Bone.
    Leather.
    Plywood.
    Paper.
    3.Packing and Printing Industry.
    Rubbery board.
    Plastic board.
    Double-layered board.
    MDF board.
    Plywood board.
    4.Leather and Garment Industry.
    Fabric.
    Textile.
    Synthetic leather.
    Man-Made leather.
    Jeans.
    5.Architectural Model Industry.
    ABS board.
    Model.
    6.Production Totem Industry.
    Appliance signs.
    Anti-fake commodities. 

  • Q How to choose a suitable cheap laser cutting machine

    A

    The first issue to purchase a co2 laser cutting machine is Support.

    There are a lot of cheap imports on the market. But lasers are complicated machines and they do break and need to be repaired. As a cnc laser manufacture, Kernel equipped with over 15 years continuous knowledge in the co2 laser industry and over 12 years continuing to use design and vector software Kernel Laser has a strong drive to offer affordable machines, unrivalled customer service and the extensive knowledge he has learned and developed over the years. Every Kernel person devote to make sure the co2 laser cutter in good quality and reliable, and we offers good support for you and their machine after you buy it.

    The second is choosing a machine with right Size and Power.

    The two main issues when it comes to picking a laser cutter are the size of the bed and the power of the laser.

    The laser cutter bed size will determine how big a piece of material you can fit in the machine to cut or engrave. A bigger bed will allow you to cut or engrave larger pieces and even if you doing something small, like laser cut jewelry, a bigger bed will allow to cut out multiple pieces at once rather than one at a time. Also some laser cutter have a fixed bed and some have a bed that can go up and down. A bed that goes up and down allows you to engrave different sized objects. The cutting depth doesn’t change but if you want to engrave a logo on a leather shoe rather than on a flat piece of leather, having a bed that you can lower to get the shoe in the machine is important.

    The next issue is the power of the laser. The strength of the laser is measured in Watts. The more watts the more powerful the laser is. The strength of the laser is most important for cutting. Remember the thickness of material that a laser can cut is determined by the focal point of the lens and not the power of the laser. So adding a more powerful laser won’t allow you to cut thicker material. But it will allow you to cut faster and more reliably. A weaker laser will mean having slow the laser down to be able to make good cut.

    Kernel 1390 laser cutting machine with 130W laser tube is a best choice for you.The bigger bed will allow you to work on bigger designs or cut and engrave multiple pieces at once. You can upgrade the laser in it to a more powerful one later.

    If you have some other confusions, feel free to contact with Kernel right now.